Proposal of a Model for IT Service Continuity Management

Authors

  • Wagner Hiroshi Ueno University of Londrina Londrina
  • Anderson de Souza Góes SENAI Londrina Londrina
  • Rodolfo Miranda de Barros University of Londrina Londrina

Keywords:

Planning, Management, Maturity, Companies.

Abstract

Micro and small companies in the software area now represent more than 90% of organizations in the country and grow 6% annually on average. However, the lack of planning in these companies in business continuity management contributes to their mortality when problems occur, such as disasters and disruption of system services. The implementation of IT Service Continuity Management as a tool for planning would be the solution. This research presents the current level of maturity of these companies in a Micro scenario and Small IT Companies in Paraná, at Londrina and Cascavel region.

Author Biographies

Wagner Hiroshi Ueno, University of Londrina Londrina

Computer State

Anderson de Souza Góes, SENAI Londrina Londrina

Technological Systems and Innovation

Rodolfo Miranda de Barros, University of Londrina Londrina

Computer State

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Published

2015-07-06

Issue

Vol. 2 No. 1 (2015)

Section

Articles

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  1. Authors are permitted and encouraged to post links to their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work .