Kristanti, M. ., Palit, H. C. ., Aysia, D. A. Y. . and Priskila, A. . (2023) “Enhancing Customer Loyalty among Small-Scale Indonesian Food Enterprises in Surabaya through Service Quality, Marketing Mix, and Customer Satisfaction”, International Journal of Membrane Science and Technology, 10(4), pp. 1332-1341. doi: 10.15379/ijmst.v10i4.2247.