The Mediated Impact of Health Care Insurance Inclusion Between Hospital Management and Operation Efficiency in Saudi Arabia

Authors

  • Abdullah Matar Al Otaibi Graduate School of Management, Post Graduate Centre, Management and Science University, University Drive, Off Persiaran Olahraga, Section 13, 40100, Selangor, Malaysia
  • Jacquline Tham Graduate School of Management, Post Graduate Centre, Management and Science University, University Drive, Off Persiaran Olahraga, Section 13, 40100, Selangor, Malaysia
  • Albattat Ahmad Graduate School of Management, Post Graduate Centre, Management and Science University, University Drive, Off Persiaran Olahraga, Section 13, 40100, Selangor, Malaysia

DOI:

https://doi.org/10.15379/ijmst.v10i2.2727

Keywords:

Health care Insurance, Hospital Management, Cost Reduction, Staff Satisfaction, Inclusion, Patient safety, Improvement plane

Abstract

The healthcare scene in Saudi Arabia has been experiencing notable changes, characterised by an increasing focus on enhancing the quality and availability of medical services. Given the significant role that hospitals play in the provision of healthcare services, it is essential to comprehend the interplay between management strategies and operational efficiency. In a country without fixed and implanted national health care insurance program, like KSA, it is a challenge to modify the weak existed program to a big project of national health care insurance program. This inclusion despite making high beneficial for health care of the human but making high challenge for health care management and could affect the Management Efficiency which was almost affected by different variables like Management Staff Satisfaction. Facilities Availability, Management Cost Reduction and Patient Safety Improvement Plan Healthcare providers had to have compensatory shift that healthcare administrator had to provide after healthcare insurance changes. This study will benefits hospital management practises on operational efficiency results, using well-established theories of organisational management and healthcare economics. Furthermore, the research investigates the degree to which the existence of health care insurance coverage acts as a mediator in this association. The presence of health care insurance plays a pivotal role in shaping patients' ability to get medical services and has the potential to influence the efficacy of hospital management approaches. In order to accomplish these aims, quantitative research have been used. Quantitative data is collected by means of surveys and archive hospital performance measures, derived from interviews and focus group discussions conducted with important players within the healthcare sector of Saudi Arabia.

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Published

2023-10-16

How to Cite

[1]
A. M. A. . Otaibi, J. . Tham, and A. . Ahmad, “The Mediated Impact of Health Care Insurance Inclusion Between Hospital Management and Operation Efficiency in Saudi Arabia”, ijmst, vol. 10, no. 2, pp. 1981-1998, Oct. 2023.