Management of Human Resources in the Health System in Kosovo

Abstract

This study aims to examine the complex interaction between human resource management and health, with particular emphasis on the context of the health system in Kosovo. Through detailed research and subsequent analysis, we aimed to highlight the importance of addressing specific and critical questions to senior leadership and cooperation with international organizations. The main purpose of this study is to examine the impact of human resource management on the performance and productivity of health personnel in Kosovo. We aimed to understand how factors such as motivation, working conditions and respect for employee rights affect the productivity of health personnel. To achieve the goal of this study, we used a research methodology that includes direct interviews with health personnel in health institutions in Kosovo. We used a structured questionnaire to collect data on demographics, working conditions, motivation, income and the impact of employee rights violations on their performance. The collected data were analyzed using the Statistical Technique for the Social Sciences (SPSS) to assess correlations and different effects. The analysis of the data shows a clear connection between factors such as motivation, working conditions and respect for the rights of employees with the productivity of health personnel. The results confirm a positive impact of motivation on productivity, while working conditions and lack of respect for employees' rights show a negative impact. A limited impact has been observed for the lack of respect for the rights of employees on their performance. The results of this study are of special importance for the management of human resources in the health system of Kosovo. To improve the productivity and performance of health personnel, it is necessary to address working conditions and ensure proper motivation. Interventions for improving the respect of employees' rights and increasing working conditions will positively affect the performance and quality of the health services provided.