A Study on Working Women Customer Expectations on Retail Apparel Store Merchandising

Authors

  • Sana Ashraf. T PhD Research Scholar,Bishop Appasamy College of Arts and Science, Coimbatore.
  • V. Savitha M.B.A,M.phil, Ph.D,Assistant Director, Self-Finance Programmes- Campus II, Avinashilingam Institute for Home Science and Higher Education for Home Science and Higher Education for Women( Deemed to be University), Coimbatore

DOI:

https://doi.org/10.15379/ijmst.v10i4.2208

Keywords:

store merchandising, customer expectations, Visual merchandising, Impulse, retail environment

Abstract

A well-designed and expertly kept retail environment can draw in more customers, keep them interested, and ultimately result in a more fulfilling shopping experience, raising the likelihood of repeat business and patronage. It takes time and effort to merchandise a store effectively. Evaluation of strategy efficacy frequently, follows market trends, and adjusts to shifting consumer preferences. By doing this, it make shopping enjoyable for customers, entice them to buy again, and ultimately increase sales and brand loyalty. The influence of store merchandising and customer expectations on the success of a retail store is a crucial aspect of retail management and marketing. Visual merchandising is a potent technique that companies use to draw customers in, make their shopping experience memorable, and ultimately encourage impulsive or unexpected purchases. This research study explains the working women customer expectations on store merchandising with respect to store exterior and store interior.

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Published

2023-09-30

How to Cite

[1]
S. A. T and V. Savitha, “A Study on Working Women Customer Expectations on Retail Apparel Store Merchandising”, ijmst, vol. 10, no. 4, pp. 991-998, Sep. 2023.